TERMS OF SALE

Effective Date: October 24, 2026

These Terms of Sale apply to retail purchases made through pixieboutiqa.com.

They should be read together with the Return and Refund Policy, Shipping Policy, Privacy Policy, Terms of Service, and Legal Notice.

1. Seller

Products sold through pixieboutiqu.com are offered by:

Julie Martin, trading as pixieboutiqa

40 Rue Jean-Marie Goasmat
56000 Vannes
France

Email: RohrbachCataline73@outlook.com
Telephone: +33 479526831

2. Scope

These Terms apply to consumer purchases made through the website.

By submitting an order, the customer confirms that the information provided during checkout is accurate and that the customer is legally capable of entering into the purchase.

3. Product Information

Before purchasing, customers should review the product page carefully.

Product information may include:

• Product description;

• Available size;

• Color;

• Material;

• Quantity;

• Product images;

• Price;

• Other relevant features.

Minor differences caused by photography, screen display, production batches, handcrafted characteristics, or packaging updates may occur.

This does not affect mandatory remedies for products that are materially misdescribed, defective, unsafe, or legally non-conforming.

4. Prices

The price shown for a product at the time the order is placed is the applicable product price, subject to correction of an obvious error and applicable law.

Where required, taxes collected by us will be calculated during checkout.

Currency display may vary depending on market configuration.

A customer's payment provider may apply its own currency-conversion rates or charges where the payment account uses a different currency.

5. Import Duties and Taxes

For international orders, customs authorities may assess duties, import taxes, brokerage fees, or similar charges.

Where pixieboutiqu collects such charges during checkout, the amount will form part of the displayed transaction.

Where they are not collected by us, the customer may be required to pay amounts assessed by the destination country.

6. Formation of the Contract

The customer selects products and submits an order through the online checkout.

Before completing the order, the customer has an opportunity to review the cart and relevant order information.

Submitting the order constitutes an offer to purchase.

The order becomes binding in accordance with applicable law once accepted by the seller and payment authorization is successfully completed, subject to fraud screening and product availability.

Automated communications may acknowledge receipt of an order without independently guaranteeing final acceptance where legitimate verification remains necessary.

7. Order Review

pixieboutiqu may review orders for:

• Payment authorization;

• Inventory;

• Delivery feasibility;

• Fraud risk;

• Compliance with legal restrictions.

We may contact the customer where additional information is reasonably necessary.

8. Refusal or Cancellation of an Order

We may refuse or cancel an order for legitimate reasons including:

• Product unavailability;

• Obvious pricing errors;

• Suspected fraudulent activity;

• Failed payment authorization;

• Invalid or undeliverable address;

• Legal restrictions;

• Circumstances preventing lawful fulfillment.

Where an order is cancelled after payment has been taken, the corresponding amount will be refunded.

9. Payment Methods

Depending on availability at checkout, we accept:

• Visa;

• Mastercard;

• American Express;

• Discover;

• Diners Club;

• Apple Pay;

• Google Pay;

• Shop Pay.

Payments are handled through secure third-party payment infrastructure.

The customer confirms authorization to use the selected payment method.

10. Payment Security

Payment providers may apply security controls including:

• Card verification;

• Authentication;

• Fraud screening;

• Transaction monitoring.

pixieboutiqu may delay fulfillment where a payment requires legitimate verification.

11. Shipping Charges

Standard shipping is free on all orders.

No minimum purchase amount is required for standard free shipping unless a different shipping method or condition is clearly displayed before purchase.

12. Delivery

The standard estimated delivery timeframe is:

15–20 business days

unless another timeframe is clearly disclosed before the order is completed.

Delivery estimates may be affected by:

• Customs;

• Carrier delays;

• Severe weather;

• Holiday volume;

• Security checks;

• Events outside reasonable control.

If an order cannot be shipped or delivered in accordance with a legally binding timeframe, the rights required under applicable law will be provided.

13. Risk and Delivery

Responsibility for delivery and transfer of risk will be determined in accordance with applicable mandatory law.

A product will not be treated as properly delivered merely because it was dispatched if applicable law places responsibility on the seller until delivery to the consumer or an authorized recipient.

14. Returns

Eligible products may generally be returned within:

30 calendar days after delivery

under the conditions set out in the Return and Refund Policy.

Customers making a voluntary change-of-mind return normally pay the return shipping cost unless applicable law provides otherwise.

15. Defective or Incorrect Products

If a product:

• Arrives damaged;

• Has a manufacturing defect;

• Is materially different from what was ordered;

• Is incorrect;

• Is legally non-conforming;

contact us with the order information.

Where responsibility is confirmed, an appropriate remedy will be provided, such as replacement, refund, repair where relevant, or another remedy required by applicable law.

16. Refunds

Approved refunds are normally issued to the original payment method.

Financial institutions and payment providers may require additional processing time after a refund is initiated.

17. Promotions

Promotional campaigns may be subject to clearly stated conditions, including:

• Validity periods;

• Product exclusions;

• Geographic restrictions;

• Minimum spend;

• Maximum usage;

• One-use limitations.

We may cancel a promotional benefit obtained through fraud, abuse, unauthorized duplication, or technical manipulation.

18. Gift Purchases

Unless specifically stated otherwise, a product purchased as a gift remains subject to the same return, delivery, safety, and legal requirements as other purchases.

Where gift receipts or special holiday return arrangements are offered, the applicable conditions will be displayed.

19. Christmas Delivery

General delivery estimates do not constitute a guarantee of delivery by December 25.

A Christmas-delivery guarantee applies only if expressly stated by pixieboutiqu for the relevant order.

Customers shopping during peak holiday periods are encouraged to order early.

20. Customer Responsibilities

Customers are responsible for:

• Providing accurate checkout information;

• Providing a valid delivery address;

• Reviewing product information;

• Keeping order information secure;

• Checking local import obligations where applicable.

Nothing in this section transfers seller responsibilities to the consumer where such transfer is prohibited by law.

21. Fraud Prevention

We may use reasonable fraud-prevention procedures.

Orders presenting significant fraud indicators may be held, verified, refused, or cancelled.

Personal information processed for fraud-prevention purposes is handled in accordance with our Privacy Policy and applicable law.

22. Force Majeure and Events Beyond Reasonable Control

We will not be responsible for delay caused solely by extraordinary circumstances beyond reasonable control to the extent permitted by law.

These may include:

• Natural disasters;

• Severe transportation disruption;

• Government restrictions;

• Widespread carrier failure;

• Civil emergencies;

• Major communications or infrastructure failures.

Where such an event materially affects an order, we will seek an appropriate solution consistent with mandatory consumer law.

23. Consumer Guarantees

Nothing in these Terms excludes or restricts legal guarantees or statutory remedies that cannot be excluded.

This includes mandatory rights that may apply to consumers in the United States, Canada, France, or another relevant jurisdiction.

24. United States Customers

For U.S. customers:

• Applicable federal law remains effective;

• Applicable state consumer-protection requirements remain effective;

• Shipment representations will be handled consistently with applicable U.S. requirements;

• Refund and cancellation rights required by law are not waived by these Terms.

25. Canadian Customers

For Canadian customers, mandatory rights under applicable:

• Federal law;

• Provincial law;

• Territorial law;

remain unaffected.

Because Canadian consumer rules may differ between provinces and territories, a provision in these Terms will be interpreted only to the extent lawful in the customer's jurisdiction.

26. Governing Law

The seller is established in France.

These Terms are therefore generally governed by French law as applicable to the seller, while preserving mandatory consumer rights that apply under the law of the customer's jurisdiction.

Nothing in these Terms requires a U.S. or Canadian consumer to waive a mandatory statutory protection that cannot lawfully be waived.

27. Dispute Resolution

If a dispute arises, customers are encouraged to contact pixieboutiqu first.

We will attempt to review the matter based on:

• Order records;

• Shipping information;

• Communications;

• Product information;

• Applicable policy;

• Applicable consumer law.

Nothing in this provision prevents a consumer from exercising a non-waivable right to contact a competent court, consumer authority, privacy regulator, payment provider, or other competent body.

28. Entire Sales Terms

These Terms of Sale, together with policies expressly incorporated into them, form the contractual framework governing online purchases from pixieboutiqu to the extent permitted by law.

If there is a conflict between these Terms and mandatory consumer law, mandatory law prevails.

29. Contact

Julie Martin / pixieboutiqa
40 Rue Jean-Marie Goasmat
56000 Vannes, France
Email: RohrbachCataline73@outlook.com
Telephone: +33 479526831
Website: pixieboutiqa.com